Privacy Policy
Soul and Self is committed to protecting your privacy and giving you a safe online experience. This Privacy Policy applies to all of the products, services and websites offered by Soul and Self or its subsidiaries or affiliated companies. Sometimes, we may post product specific privacy notices or materials to explain our services and products in more detail. If you have any questions about this Privacy Policy, please feel free to contact us through our website.
Last Updated: 21/05/2020
Advertising Cookie and OPT-OUT
When you are accessing the internet through a web browser, we may use cookies from Facebook, Google (and other advertisers) to improve your online experience, including the display of more relevant ads. Anyone may opt-out of the Google cookie at any time by going to your Google Ad Settings. You may also opt-out of the Facebook cookie at any time by going to your Facebook Ad Settings.
Information We Collect and How We Use It
We may collect the following types of information:
Information you provide - When you sign up with or make a purchase from Soul and Self, we ask you for personal information. We may combine the information you submit with information from other Soul and Self services or third parties in order to provide you with a better experience and to improve the quality of our services. This won't occur without your consent unless necessary for site security. This data is retained for as long as you have an active account with Soul and Self.
Cookies - When you visit Soul and Self, we send one or more cookies to your device. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search.
User communications - When you send an email or other communications to Soul and Self, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. We may use your email address to communicate with you about our services or products but never to send you communications that are not related to your purchases or that you haven't opted into.
Affiliated Soul and Self services on other sites - We offer some of our services on or through other websites. Personal information that you provide to those sites may be sent to Soul and Self in order to deliver the service. We process such information under this Privacy Policy.
Third Party Applications - Soul and Self may make available third party applications, such as plugins, modules or extensions, through its services. The information collected by Soul and Self when you enable a third party application is processed under this Privacy Policy. Information collected by the third party application provider is governed by their privacy policies.
Other sites - This Privacy Policy applies to Soul and Self's services only. We do not exercise control over the sites displayed as search results, sites that include Soul and Self applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.
In addition to the above, we may use the information we collect to:
Provide, maintain, protect, and improve our services (including advertising services) and develop new services; and
Protect the rights or property of Soul and Self or our users.
If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use. Soul and Self processes personal information on our servers in Australia. In some cases, we process personal information outside your own country.
Choices
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of the Soul and Self features and services may not function properly if your cookies are disabled.
Information Sharing
Soul and Self only shares personal information with other companies or individuals outside of Soul and Self in the following limited circumstances:
We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
If we provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Soul and Self, its users or the public as required or permitted by law.
If Soul and Self becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.
Accessing And Updating Personal Information
When you use Soul and Self services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes.
We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical, or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may also remain in our backup systems for a period of time.
Enforcement
Soul and Self regularly reviews its compliance with this Privacy Policy. When we receive formal written complaints, it is Soul and Self's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Soul and Self and an individual.
Changes To This Privacy Policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).
